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CRM Mastery for Agents: Boost Sales with Lead Tracking

Virtual Event Virtual Event

Boost your sales by mastering CRM and lead tracking with this online event designed specifically for agents. CRM Mastery for Agents: Boost Sales with Lead Tracking Date: Online Event Join us for a game-changing online event, where you'll learn how to take your sales to the next level with lead tracking. Our expert speakers will share their CRM mastery secrets, ...

Free

Effective Customer Case Management

Virtual Event Virtual Event

Enhance your customer case management skills in Dynamics 365. LEARNING TOPICS Customer model – quick overview Cases generation and management Service Level Agreements (SLAs) Queue management and routing rules Email to Case, using Power Automate The Customer Service Portal – an introduction Using Customer Service dashboards Lessons from the field   WHAT YOU GET In-depth, focussed coaching on a specific ...

£94.80

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