Sales KPI’s for Aftersales Managers

Course Overview:
This specialized training program is tailored for automotive aftersales managers aiming to progress to the position of Head of Business. Participants will delve into the key performance indicators (KPIs) essential for effective sales department management. The curriculum includes lectures, case studies, and practical exercises to ensure managers can effectively interpret and leverage these KPIs to enhance business outcomes.

Key Benefits:

• Enhanced Decision-Making Skills: Utilize KPIs for strategic decision-making to improve department performance.
• Leadership Development: Develop the necessary leadership skills to manage a thriving sales team and business operations.
• Career Advancement: Prepare for upper management roles with essential skills for high-level business management.
• Networking Opportunities: Engage with fellow aftersales managers, exchange insights, and expand your professional network.

Key Takeaways for Participants:

• Understanding Essential KPIs: Master critical KPIs including sales growth, customer satisfaction, service retention rates, and profitability.
• Strategic Application of KPIs: Apply KPIs strategically to refine sales processes, enhance customer service, and boost team performance.
• Data-Driven Management Techniques: Learn advanced data analysis tools and techniques to predict trends, set realistic targets, and fulfill business goals.
• Leadership Skills for Business Management: Develop effective leadership qualities that promote team unity, operational efficiency, and innovation.
• Preparation for Senior Roles: Gain the competencies needed to ascend to a Head of Business role.

Course Format:

• Duration: 5.5 Hours
• Mode: Online Live Sessions
• Post-Course Action Plan: Participants will develop a SMART (Specific, Measurable, Achievable, Relevant, Time-bound) action plan tailored to their unique professional goals and organizational context. This plan will guide the application of learned skills in real-world settings, ensuring ongoing personal and professional development.

Registration and Contact Information:

• Start Date: 23 May 2024
• Course Fee: £200

Why Choose Us?
Our training is led by industry experts with extensive experience in automotive sales management. We provide dedicated mentorship and resources, empowering participants to implement their new skills effectively and make impactful changes in their roles.